FAQ

FAQ

What is your returns policy?

You are entitled to return your order within 30 days of the delivery date.
All orders are considered final if we do not receive any communication from you within 30 days of delivery (subject to terms and conditions).

What warranty do you offer on your parts?

New sealed parts come with a 24 month warranty. New non sealed, used, refurbished, and repaired parts are guaranteed for a period of 12 months. This warranty period starts from the dispatch date.
If there is any issues with your parts during this period, please contact our customer service team and we will work on resolving the problem promptly.

Which currencies can you accept?

We can accept payments in Euro (€), Great British Pound (GBP) and US Dollars (USD). If you’d like to make a payment in another currency, additional charges may be incurred.

Where do you ship?

We ship worldwide. You can find out more about our delivery and courier services online here.

More Help

Additional links for help and support are listed below:

Contact Us

Need to get in touch with us? Whether you have a question about a product, need assistance with an order, or just want to learn more about what we do, our friendly team is here to help.

Parts Identification Service

We offer a part identification service to help you find the exact components you need. Our team of experts can assist in identifying and sourcing hard-to-find or obsolete parts.

Returns

If you need to return a product, we have a simple and efficient returns process. Simply contact our customer service team and they will guide you through the necessary steps to return your item.

FAQs

Have questions about our products or services? Check out our FAQs for answers to common enquiries. If you can't find what you're looking for, feel free to reach out to our team for assistance.